Many may feel that strong management skills are an inherent gift- something a person possesses naturally. These mistaken beliefs and flawed reasons can lead to suboptimal decisions. This presentation examines that belief and through a series of stories and examples shifts perspectives and redefines "good manager"

Our front line supervisors can make or break the bottom line. Staff turnover and under motivation can often be directly linked to a weak line supervisor. Much management effort is wasted dealing with inefficient supervisors.

Time and money can dictate how these front line supervisors are trained and retained. Sometimes so focused on meeting outcomes they can lose focus on the importance of cohesive line staff and the broader company perspectives. Some of these line manager's decisions are based on unsound arguments that include groundless assumptions and poorly drawn inferences

Often promoted from within or recently graduated from business schools these supervisors can lack the tools and insight to make them into effective managers

Looking at employer's expectations, strong and weak arguments and current business practices, D motivates his audience to challenge themselves to become open minded – addressing the needs of the business and its valuable staff.

This entertaining workshop opens with the interpretation of what designates a strong supervisor, the purpose of the team and how to measure success. We examine a critical thinking model and find ways to apply it to our circle of influence.

At the completion of the presentation, supervisors should be on the path to effectiveness... Achieving expected results.